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Addiction Medicine Regional Medical Director - Northeast

Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of patients with Opioid Use Disorder using buprenorphine. We’ve grown to a clinical staff of over 20 medical providers caring for patients across as many states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally.

We are seeking a Regional Medical Director to serve our Northeast region of MD, ME, PA, VT, CT, MA and NY. This is a full-time physician leadership position with both direct patient care and clinical administrative duties. The Medical Director is responsible for ensuring the patient population of the assigned region is receiving high-quality services and that the providers serving the region have the support and resources necessary to provide high-quality services. The Medical Director is licensed and able to practice in all states within the assigned region and is board certified in both a primary ACGME medical speciality and in addiction medicine.  The Medical Director reports directly to the CMO and interfaces with the Associate Director of Operations and the Clinical Quality Nurse Supervisor. 

Detailed Responsibilities:

  • All duties of a Physician.
  • Develop and approve policies and procedures that formalize best practices and meet all regulatory compliance requirements for the assigned region.
  • Ensure that all providers practicing in the assigned region are providing care that meets all relevant standards of best practice, adheres to policies and procedures, and meets all regulatory requirements.
  • Identify quality improvement needs and, in coordination with the CMO develop quality metrics, goals, and initiatives.
  • Identify hiring needs, and manage the hiring and training of new providers in the assigned region.
  • Hold regular clinical team meetings to review practice changes and improvements, provide didactics either directly or through delegation, provide case review, and promote collaborative team-based practice.
  • Assess the performance of all providers serving the assigned region at least quarterly and additionally when needed.
  • Manage provider on-call availability, and provide back-up call coverage for when primary and secondary on-call may fail to meet obligations.
  • Identify needed resources and support for the assigned region, and bring these needs to the attention of the CMO.
  • The Medical Director should expect to: 
    • build national policy and procedure in a form that is useful, comprehensive, and should require minimal adaptation to meet the needs of the assigned region; 
    • support in identifying regional capacity needs, budgetary allowances for hiring, recruitment, credentialing, and onboarding to hire and train new providers; 
    • develop resources to assess practice quality through data analysis; 
    • create resources to document provider performance reviews; 
    • provide administrative support to manage provider schedules including the on-call schedule, time-off requests, and backup coverage; 
    • give feedback and support to improve the Medical Director’s own job performance.
  • The Medical Director protects their administrative time by reserving it in Google Calendar.  In regions with 4 or fewer FTE of providers, 4 hours per week of administrative duties are expected regularly on average.  Week to week administrative FTE is expected to vary according to need. Administrative FTE is expected to increase with more provider FTE supervised, and the Medical Director collaborates with the CMO to adjust administrative FTE according to need.

Education and Experience Criteria:

  • ABPM Board Certified in Addiction Medicine or ABPN Board Certified in Addiction Psychiatry.
  • Valid license to practice medicine & DEA license in your home state. Must be eligible and willing to obtain licenses in multiple states.
  • Must have an X waiver with ability to treat up to 275 patients.
  • Minimum 2 years of Buprenorphine prescribing experience required.
  • Minimum 5 years post-residency clinical experience in primary specialty preferred.
  • Experience managing, mentoring, and supervising physicians and advanced practice clinicians
  • Experience in quality improvement driving change management in a clinical setting; examples include synthesizing literature, designing clinical protocols, managing stakeholders, designing measures, data collection and evaluation.
  • Outstanding communication skills including public speaking, written communication.
  • Demonstrated ability to thrive in a cross-functional environment focused on company-level goals.
  • Project leadership and management skills.
  • Track-record of producing outstanding publications, clinical study reports, and poster presentations.
  • A mindset to choose progress over perfection and get things done.
  • Ability to travel up to 10% of the time.
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